About

Code of Ethics

Our Commitment to Our Customers

  • We will always listen and understand needs and concerns;
  • We will always openly communicate;
  • We will always build long-term partnerships based on mutual trust and respect;
  • We will always deliver what we’ve promised when we’ve promised;
  • We will always engage in fair, competitive pricing policies for all agreement coverages;
  • We will always provide accurate invoicing;
  • We will always remember that the customer is our lifeblood.

Our Commitment to Quality of Service

  • We will always practice excellence in all performed construction, service and maintenance work;
  • We will always conform with the business ethics of the Linc System®;
  • We will always retain comprehensive service records and inform customers of work performed;
  • We will always respond to service requests in the most expedient manner possible;
  • We will always stand behind our work.

Our Commitment to Our Local Community

  • We will always pledge our ongoing efforts to make our community a better place to gather, live and work

Our Commitment to Our Environment

  • We will always respect our environment and dedicate efforts to preserve our natural resources;
  • We will always engage in prudent energy usage and conservation practices.

Our Commitment to Our Employees

  • We will always motivate employees through ongoing training, skills improvement and career opportunities;
  • We will always engage in sound, fair and dynamic management practices;
  • We will always employ high-promise professionals committed to the Linc Service® Code of Ethics.

The Team

Our team of highly skilled and experienced technicians have outstanding knowledge of the challenges you face which allows us to find the perfect solution for you. With over 100 years of collective experience, we pride ourselves in customer satisfaction and quality HVAC customer service.

Contact

We're Here to Help

Contact us today for 24 hour service and quality air solutions.

345.945.7167 (24HR Service)

info@otisair.ky